F.A.Q.

What are you business hours?  And where are you located?
What is your remit to address?
What is your DUNS #?  What is your Federal ID #?
Do you accept Credit Cards?
I have a "Ready Tool" Live center that needs repair, what do I do?
Do you drop ship?
Do you make Specials?
How many phone numbers do you have and which should I use?
Do you have any job opportunities available?
I feel a rough spot on my live centers bearings?
My live center feels hard to turn?
My center runs hot?
My center is very old and needs grease, what kind of lubricant should I use?
What is the proper Center Hole size my workpiece needs to operate properly and safely?

What are you business hours?  And where are you located?
Our business hours are from 8:00 am to 4:00 P.M. Est. Time.  We are located in West Hartford, CT.

What is your remit to address?
Ready Tool Co.
Department 265
P.O. Box 150473
Hartford, CT.  06115-0473

What is your DUNS #?  What is your Federal ID #?
00-114-1852                  060505880   

Do you accept Credit Cards?
Yes.  We accept Visa, Master Card, & American Express

I have a "Ready Tool" Live center that needs repair, what do I do?
UPS the center to us at the above listed address.  Once we receive it we will examine the center, fax you a repair estimate.  When you receive the repair estimate, sign it and write a PO# on it (if necessary) and simply fax it back to us.  And we'll get started at that point.  Please make sure that all your company information is in the box with the center, along with a contact name so that we are able to fax you quickly! Most live centers (and Grinder Dogs) are repaired at 45% of the list price

Do you drop ship?
Yes . We drop ship at no additional cost.

Do you make Specials?
Absolutely!  We like to be challenged by the variety of specials that our customers fax us all the time.  Check out or Special diagrams and let us know how we may help you.  

How many phone numbers do you have and which should I use?
Since The Ready Tool Co has been around since 1908 we have have had many different telephone and fax numbers.  The above numbers are the numbers you should use.   We do still have 203-375-3338 as a telephone number, and 203-375-3339 as a fax number from when we were located in Stratford CT.  Although we prefer you not use these numbers they do still function properly.  They still roll-over to the above listed numbers and your calls will go through as normal.

Do you have any job opportunities available?
We are always looking for qualified individuals to join our family at the Ready Tool Co.  We are an equal opportunity employer and would be interested in looking at your qualifications.  Please email us your resume along with a cover letter and we will review and match it to any positions we may have available.

I feel a rough spot on my live centers bearings?
Do not twist the bearing clockwise and counter-clockwise.  Spin the bearing only in one direction.  The ball bearings have a space between them and the twisting motion may be what you feel when twisting back and forth.

My live center feels hard to turn?
Ready Live Centers are Pre-loaded  accurate high capacity bearings.  These bearings require some thrust load to be applied to them in order to operate properly.  Under normal operating conditions the center will give the advertised proper concentricity.

My center runs hot?
Its perfectly ok to have a center run at a warm or hot temperature.  If the center is running extremely hot or even turning red, then there may be a problem.   The usual cause of a center running too hot is over-greasing.  Many of our customers repair their own centers and have a tendency to over-pack the bearings with grease. This should be avoided.  All our centers have a seal to keep the grease from exiting the center and simultaneously keep coolant and debris out.

My center is very old and needs grease, what kind of lubricant should I use?
Use a good grade of Extreme pressure, heat resistant ball bearing grease.  We use CMD Lubricant.

What is the proper Center Hole size my workpiece needs to operate properly and safely?
This is always a difficult question to answer with out knowing the weight, material type, lubricant, thrust pressure, and radial loads from cutting, grinding or other manufacturing processes.  But as a general guide line the following is a good standard.  Use 1/2 of the total weight of the work piece for the center hole diameter ie.. if the TOTAL weight of the work piece is 20,000 lbs, divide it by 2, which equals 10,000 lbs.  Use a 1.375 large (or larger) diameter center hole

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